Team Profile

Driving Innovation, Ensuring Efficiency, Empowering Technology.

Muhammad Suleman Shafi

Technical Support Analyst. A technical support analyst with experience in user support, systems coordination, and service delivery.

Technical Support Analyst

Allegheny Intermediate UnitPittsburgh, Pennsylvania, United States

A technical support analyst with experience in user support, systems coordination, and service delivery.

Muhammad Suleman Shafi profile photo

Professional Feedback

I had the pleasure of working under the leadership of Mr. Munawar Hussain during my time at Excel Freight System Pvt. Ltd., and it was a truly rewarding experience. As the IT Manager, Mr. Hussain demonstrated technical proficiency, strong organizational skills, and a calm, solution-focused leadership style. He provided clear direction and support to the IT team, even in high-pressure situations. His approachability and willingness to mentor made a significant impact on my professional development.

Focus Areas

  • Technical support analysis
  • Service delivery and user support
  • IT workflow and systems support

Team

More Alnafea team members

Meet other people involved in delivery and support.

Muhammad Bilal Khan
Manager IT and Sr. Projects Coordinator

Muhammad Bilal Khan

Progress Dynamics (Pvt) LtdRiyadh, Saudi Arabia

An IT manager and senior project coordinator with practical Microsoft Exchange Server and infrastructure experience.

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Arshad Iqbal
IT Manager, Service Desk and Remote Support Leader

Arshad Iqbal

IT Service Desk and Remote SupportWilliamstown, New Jersey, United States

An IT manager focused on service desk leadership, remote assistance, and technical support operations.

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Rashid Pervaiz
Systems Administrator

Rashid Pervaiz

Punjab PoliceLahore, Pakistan

A systems administrator with professional experience in IT operations and organizational support.

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